Chavi is in a bad mood. She snaps at her husband. It is so convenient because he is there, present, available for attack. This is not recommended but we understand. People are just people. What is Chavi's job now? To say the following: "Binyamin, I am really in a ROTTEN mood and what I said has NOTHING to do with you. I just get that way sometimes. This will probably happen again. Nothing personal, really."
This will transform Binyamin from public enemy number one into a friend. He will then [if he is a baal middos] say "Oy Chavi, you must be having such a rough time. Is there anything I could do to help?" And if he says this even before she explains and doesn't get defensive to her onslaught - then he gets the "Mevakesh Lev Husband Of The Year Award".